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How Possession Partner’s Eviction Platform helps ResProp Management Save Time and Costs

The pace of change in property management is accelerating rapidly, almost exponentially. Innovation is crucial, and adaptability is critical for companies managing extensive portfolios across diverse regions. An Eviction Platform is transforming the industry by offering a more efficient and streamlined approach to a critical aspect of property management.

Abby, Director of Central Support and Technology at ResProp Management, highlights how technology has played a pivotal role in enhancing operations and achieving the best outcomes for both residents and property owners.

About ResProp Management

ResProp Management is a third-party property management company founded in Tampa, Florida. Over the years, it has expanded to Jacksonville, South Florida, Austin, Houston, San Antonio, and the Carolinas. Known for being tech-forward and resident-centric, the company continually seeks innovative solutions to enhance resident experiences while maximizing returns for property owners.

Their commitment to innovation led them to partner with Hunter Warfield nearly a decade ago for bad debt recovery services. When Hunter Warfield introduced their eviction management solution, Possession Partner, it was a natural progression for ResProp Management to adopt the solution.

The Challenge of Eviction Management

Managing eviction processes for over 10,000 units presents a daunting challenge. Different cities and counties have unique regulations and timelines, and the complexities were further exacerbated by the disruptions caused by COVID-19. Navigating this intricate system required an efficient, centralized solution to simplify and streamline processes.

Eviction management involves multiple stages, including:

  • Filing cases.
  • Managing timelines and legal requirements.
  • Communicating with attorneys.
  • Tracking case progress and costs.

Without a consolidated system, these processes can be overwhelming, especially when managing properties across diverse regions.

Enter Possession Partner Eviction Platform

Possession Partner emerged as the ideal solution for ResProp Management. The platform’s intuitive interface and centralized dashboard provided a much-needed overhaul of their eviction management process.

Here are some of the key benefits Abby highlighted:

1. Consolidation and Visibility

Possession Partner consolidated all information into a single platform, offering a clear view of case statuses, timelines, and expenses. This level of visibility was crucial for managing cases at scale. Abby noted that the dashboard’s analytics allowed her team to:

  • Monitor eviction costs.
  • Track the average duration of cases.
  • Provide accurate forecasts to property owners.

For example, having data on eviction durations enabled ResProp Management to advise owners on budgeting and planning for new properties, creating a more strategic approach to resource allocation.

2. Consistency Across Regions

Standardizing processes across multiple regions was another significant advantage. Possession Partner’s tools ensured that every property followed the same protocols, creating consistency and reducing errors. As Abby explained, this uniformity has been invaluable as the company continues to grow and onboard new properties.

3. User-Friendly and Intuitive Design

Training a dispersed team can be challenging, but Possession Partner’s intuitive design made it easy for users to navigate. Features like pre-recorded training sessions and straightforward instructions allowed employees to quickly understand the platform without extensive hands-on guidance. Key functionalities include:

  • Issuing notices.
  • Tracking case updates.
  • Accessing lawyer notes.

The ease of use ensured that new team members could quickly become proficient, saving time and resources.

4. Seamless Integration

Possession Partner’s integration with ResProp Management’s PMS, ResMan, streamlined workflows by automating data transfer. This integration reduced manual tasks for assistant managers and property managers, giving them more time to focus on other priorities.

Results and Impact

The adoption of Possession Partner has significantly improved ResProp Management’s eviction processes. Key outcomes include:

  • Efficiency Gains: The team can now handle evictions more effectively, with fewer bottlenecks and delays.
  • Enhanced Analytics: Detailed reporting provides actionable insights to guide decision-making.
  • Scalability: As the company expands, the platform’s consistency and ease of use support seamless onboarding of new properties.
  • Improved Owner Confidence: Accurate predictions and transparent reporting enhance trust and collaboration with property owners.

Abby emphasized that the ability to monitor cases at scale and provide data-driven recommendations has been a game-changer for her role as a director. With Possession Partner, ResProp Management is better equipped to handle the complexities of eviction management while delivering value to stakeholders.

Final Thoughts


With its tried-and-tested approach, Possession Partner handles all eviction-related processes on behalf of property management organizations. Its web-based platform better prepares teams for an eviction case by organizing information in a structured workflow that seamlessly integrates into existing systems.

As Abby concluded, “Our eviction management solution is in good hands, and I would highly recommend it.” For companies navigating the challenges of large-scale property management, embracing innovative tools like Possession Partner can make all the difference.

If you’re interested in Possession Partner as a software provider for your eviction management, book a demo to see the product up close.

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